Store Review: E-CircleLens (ecirclelens.com)

(Feeling lazy? Watch the video review at the end of this post instead of reading!) 

Alright, so I figured it's been a while since a store review went up.  Conveniently, I ordered lenses from several different stores in the last couple of months, so get ready for some (store) reviews! Here is one for E-Circle Lens, a shop I recently ordered from for the first time.

Shipping (& Processing) Time

E-Circle Lens is one of few shops (selling to the western market) that is located in South Korea, and it is tended by the ever-sweet Hiromi. The typical wait time for an order coming from anywhere in Asia to me, by way of standard shipping, is probably just over 2 weeks. (I live in  northeast USA.) By way of express shipping, it is less than 4 days.  (Which is good. Since it is, you know, express shipping.)

Before I tell you how long it took to get my lenses, keep in mind that there are extenuating circumstances.  That is, I ordered a pair of specialty lenses (hyperopic lenses) that have to made specifically to each order; there is a known 'lead time'.  In terms of how quickly the store actually ships out the lenses, it only took 1 day to process the lenses once they came in, and they were delivered 4 days later, all in the same week. ❤

[[ And as always, I have to say: it's very important that online shoppers realize something about the ordering process from any website: a shop does not control how quickly the post delivers a package.  That is, once a shop sends an item out, no matter what level of post it goes through, the time it takes to get to you is out of their hands.  Sucks if it's slow/late/missing, but don't take that out on the wrong people, yeah?]]

The Box/Package

The parcel is a standard shipping envelope, lined with bubble wrap.  Not super thick, and not super thin.  Sort of standard/average, if you will. (Everything was secure and seemed sufficiently protected, so I am pleased about that.)

(front )



(there were 2 packets/brochures, as well, along with the 
receipt-- the image at the top of this review shows them.)


Communication (/Customer Service)

Alright, so I've mentioned the shipping time and the packaging.  All that's left is to talk about the communication! I had no need of contacting this store, so there was no direct communication during my ordering process.  However, I can confirm that all the confirmation and update emails were prompt and timely.

(Additionally, I can at least tell you that the shop owner, Hiromi, is very friendly.  I followed E-CircleLens' IG, and eventually ended up chatting a bit with them on a few occasions.  Also?  CHECK OUT THE TOP OF MY RECEIPT!!)


^ [That little doodle I drew accurately depicts my reaction.] ^

HOW CUTE IS THAT??  It's a little hand-written 'thank you'! Haha.

Overall, I've ordered from this shop only once, and had a pretty good experience. (Additionally, my interactions with this business on social media have been positive and fun.) This store has an varied, unique catalog of lens series and brands (some you can often only find in Korea).  The ever-so-rare toric and the even rarer hyperopic lenses are available, too.

The prices are varied, but signing up for a free membership gets you a 10% discount, and there are sales + events, sometimes.  (I only wish the customer reviews were a bit easier to find/navigate to...)

((Also, I found out they developed/designed their own circle lens series?? *jealous*))

So yeah, check them out. Shoo! Mosey on over to E-Circle Lens and see what they have for yourself~!

You can watch the video review here on Youtube, or view it below.

--- ---